Available courses

This module is designed for people involved in substantial community development work, including those who are: Employed or volunteering for voluntary or community organisations or statutory bodies. In related professions and who need to develop their understanding of community development as part of their job purpose.

This module has been designed to give learners an understanding of the key elements of organisational development including structure, management and staff development.

This module is designed to introduce people to the specific factors and causes that may cause individuals or populations to become vulnerable, and ways to promote health (looked at holistically) in order to aid the vulnerable in overcoming problems. Additionally, methods of combating factors of vulnerability in the workplace are examined. 

This module is designed to give people the knowledge and skills to engage effectively with those who lack the motivation and confidence to change. This applies as much in the workplace as it does in general life.

It will explore ideas and theories of motivation as well as provides useful tools to help others overcome their resistance to change, including job coaching and motivational interviewing.

The qualification has been developed to provide a starting point for those interested in a volunteer management role within the voluntary, community, public and private sectors.

‘Upskilling employers’ is concerned with equipping organisations with the necessary key skills and attributes to build resilience within the workforce, and to develop, manage and support apprenticeships and social partnerships. This will result in a better placed workforce, armed with enhanced skills and knowledge in those areas that are vital for supporting the development and management of volunteering.

This module been designed to offer an understanding of working with young people as a route of entry into the Youth Work sector. It is appropriate for those looking to work in the private, public or voluntary and community sector.

This module is concerned with equipping organisations and individuals with the necessary key skills and attributes to understand the ageing process and its impact on the capacity of this age group to access and retain employment, training and educational opportunities.

Due to the substantial growth in the proportion of the elderly in our communities, it is vital that everyone feels able to communicate effectively with this age group, understand their needs and enable them to participate in activities in a positive and supportive way.


This module has been developed to help people support families who may need additional assistance.

In this module, we will examine what is meant by ’families that may need help and support' and we will observe how a myriad of factors such as, ill health, low educational achievement, high unemployment, dependency, domestic violence and crime, are disproportionately represented within a relatively small proportion of family units. We will also explore some of the methods that are commonly used to identify the issues and problems associated with family dysfunction and vulnerability.

Building on module three, ‘Working with vulnerable people’, we will revisit many of the psychosocial concepts that help to explain vulnerability and disharmony within families and we will come to understand why there is a powerful and persuasive case for early intervention to help prevent life-long problems that impact on individuals and their families and society in general.

We will also look at evidence-based methods and programmes for engaging with troubled families that have been tested in countries such as the United Kingdom, Australia and United States. 

We will encounter common frameworks for assessing risk and vulnerability within families and will explore essential tools for reflection and supervision, which help to promote safe and effective ways of working when engaging with individuals and families.

The Criminal Justice System is broadly defined as a series of state organisations /institutions dealing with crime and criminals - the Police, the Courts, Prisons, and Probation.  The way that crime is understood by members of the public varies enormously, depending partly on Government priorities and media presentation.  There is a growing relationship between community organisations and the CJS for the rehabilitation of prisoners and for victims experience to be better understood. 

Within the Criminal Justice System, Police and Courts are mainly concerned with victims to gain evidence for the process of prosecution, a finding of guilt, and punishment of offenders.  Community organisations take a longer view and can help and support both victims and offenders in various ways.  This can fit with the work of Probation Services who assess and manage risks of harm and risks of re-offending. A growing contribution is made through Restorative Justice which focuses on the repair of harm through safe and supported communication.